I have Architect (account admin) level access, can I edit profiles on behalf of any members?
Yes, account admins can access and edit other member's profiles.
To update a member's profile:
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Go to Members (main navigation)
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Click on any member's name to go to their profile page.
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Click on the blue pencil action button in the action button bar at the top right of the page
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You will now be able to update any of the text content in the fields displayed.
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Click the tick at the bottom of the page to save any changes.
To update a member's profile image:
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Click the blue photo action button below the profile image.
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Once you have uploaded and sized the image, click the tick to save.