Paid Method Grid plans are based on the actual number of member users within your account (inclusive of invited members). Please note: archived members are not counted.
For Professional/monthly payment subscriptions
At the beginning of your monthly subscription, you will be billed immediately based on your registered members multiplied by the monthly per user fee rate. Thereafter, every month, you will be billed based on your current member numbers.
If new members are added to your account then a time-prorated charge will also be included in your next monthly bill to reflect this initial part-period addition.
By example, you start on a Professional Plan (US) monthly plan with 10 members on Sep 16. You will be immediately billed 10 * $15.00 = $150.00.
On Oct 06, you add a new member. Your next recurring monthly bill will include a prorated fee for this additional member calculated as follows:
10 days remaining in period / 30 days * $15.00 =
0.333 * $15.00 = $5.00
So, on Oct 16 (monthly billing date) your bill will show:
Updated subscription: 11 members * $15.00 = $165.00
One-off part-period payment: $5.00
For Professional/annual payment subscriptions (discounted)
At the beginning of your annual subscription, you will be billed immediately based on your registered members multiplied by the monthly per user fee rate.
Annual plans receive a 20% discount off the standard/monthly rate.
For Professional annual plans, if new members are added to your account then a time-prorated charge (from the date of this addition to end of annual term) will be billed at the next month-end point.
For organizations with 100+ members, please contact us to discuss Enterprise licencing which includes additional services and further tiered discounting.